Frequently Asked Questions
If you do not find the answer to your question below, ask us!
1. How much does a library card cost?
For Arlington, Texas, residents, the card is free! We have special cards for toddlers, elementary children, teens as well as adults. If you are not a resident of Arlington but choose to use our services, we're happy to serve you too. Please consult our Nonresident card options to see the choices available to you.
The cities of Arlington, Mansfield, and Kennedale have joined together to share library collection resources through our catalog. Courier service operates between the libraries on a daily basis with the exception of Sunday delivery.
3. How do I renew my Library Card?
Cards are issued for two years and are easily renewed. Simply present proof of your current address. Please note: renewals must be done in person, not online or by telephone, and if your account has a balance it must be paid in full.
4. Do I have to return items to the same location where I checked them out?
No. Any Arlington Public Library item can be returned to any Arlington, TX Public Library location.
5. How do I use the computers at the Library?
All you need is a Library Card. If you are not an Arlington resident, you can purchase a Guest Pass for $1.00 per day. Or you can select to purchase a $25 non-resident public computer user card valid for one year.
6. How much does it cost to use the computers? How much does it cost to print?
It is free to use the computers. However, there is a fee for printing from the computers. Black-and-white pages are $0.15, and color pages are $0.50 a page.
7. Do you have copy machines or scanner?
All Arlington Public Libraries have black-and-white copy machines for public use. It costs $0.10 a copy for letter and legal copies and $0.20 for ledger copies. The Central library has a desktop scanner, which can save images into a PDF.
8. Do you have a public fax machine?
Yes, the George W. Hawks Central library has a fax machine in the main lobby. To pay the customer must use a credit or debt card. It costs $1.50 for the 1st page and each additional page is $1.00. For an international fax it will be $4.95 for the 1st page and $3.45 each additional page.
9. How can I volunteer at the library?
For information on how to volunteer at the library, please visit the Library's Volunteer Page.
10. How can I get items that are not in your collection?
If you have searched our library catalog and we do not own the material you are searching for, you can request the item through Interlibrary Loan (ILL). To do this, visit any library's reference desk and fill out an ILL form. A fee of $2.00 will be charged at the time you submit your request to help pay for shipping. If we are unable to obtain the item you requested, your money will be refunded. Please note that downloadable items, such as eBooks and downloadable audiobooks, are not available through Interlibrary Loan.
11. How can I apply for a job at the library?
All library jobs are posted through the City of Arlington Workforce Services.
12. How many items can I check out?
13. Does your library proctor tests?
No, but the following are some possible proctoring resources in the DFW metroplex:
Paper tests only
|Carrollton Public Library||(972) 466-4800|
|Frisco Public Library||(972) 292-5669|
|Midlothian Public Library||(972) 775-3417|
|Waxahachie Public Library||(972) 937-2671|
Paper tests or online tests
|Grapevine Public Library||(817) 410-3400|
|North Richland Hills Public Library||(817) 427-6800|
|Tarrant County Community College||(817) 515-8223|
|University of North Texas at Dallas||(972) 780-3600|
|University of Texas at Arlington||(817) 272-2362|
|University of Texas at Dallas||(972) 883-2111|